How quickly do you respond to calls in Owings Mills?+
For active leaks or storm damage, we prioritize Owings Mills calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Owings Mills.
Do you provide free, upfront pricing before starting work?+
We give every Owings Mills customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MD contractor license and full insurance coverage, and we'll provide proof of both on request — most Owings Mills customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Owings Mills, MD and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Owings Mills home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our Owings Mills crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
We do these regularly for Owings Mills homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Owings Mills or do you cover nearby towns?+
Beyond Owings Mills, our crews regularly service the surrounding Owings Mills, MD area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
